At LEEP Jobs, we are committed to delivering excellent digital services and providing our users with a seamless experience. This Refund Policy outlines the conditions under which refunds may be issued for our products and services.
LEEP Jobs operates on a transparent and fair-use basis. We encourage all users to carefully review service details, pricing, and terms before making any payments.
Refunds are only applicable under specific circumstances, outlined below.
Refunds may be considered under the following conditions:
Technical Issues: If a user is unable to access a paid service due to a confirmed technical fault on our platform.
Duplicate Payments: If a user is charged more than once for the same service due to a billing error.
Service Non-Delivery: If a user pays for a premium feature or listing, and it is not delivered or activated within the promised timeframe.
Refunds will not be issued for:
Change of mind after service has been accessed or used.
Failure to properly use the platform or follow instructions.
Promotional services or discounted plans after they have been activated.
Job listings or features that have already been published.
To request a refund, please email Info@leep.ng with the following details:
Full name
Registered email address
Transaction ID or payment proof
Reason for the refund request
Our support team will review your request and respond within 3–5 business days.
Approved refunds will be processed using the same method of payment. Depending on your bank or payment provider, it may take 5–10 business days for the refund to reflect.
If you have any questions about our refund policy or need further assistance, please contact us at: Info@leep.ng
